THIS LATEST UPDATE IS MADE ON 9/7/2020 at 5:30pm.
COUNSELLING. I am resuming normal face to face counselling services from 1st June. Clients will be asked to use our hand sanitizer on arrival, consent to a non-contact temperature check, and declare that they feel fit and healthy when they attend each appointment. Unfortunately, I am not able to shake your hand. .
Following the latest government briefing by the Culture Secretary, we are now taking bookings for massage again. Whilst "massage therapists" were not specifically mentioned, he did mention beauticians and spa's. And to us, massage is one of the treatments you can usually book at a spa. Clients will have to adhere to a few extra procedures in order to minimze the risk of infection. Firstly, on arrival, we'll take your temperature with a non-contact forehead thermometer. If you register 37.5 degrees C or over then we can't proceed any further. Then we'll ask you to use our hand sanitizer. Next there'll be a covid questionnaire on top of any of the other usual paperwork. The questions will be about any symptoms you or anyone in your household may have and whether you've been abroad recently. Any bags must be left in your car. Only essentials like your phone, wallet and spectacles can be brought into the massage room. If we suspect a client is being evasive or intends to give false details then we'll have no hesitation to refuse the booking. Good client relationships begin with simple honesty about your name and circumstances. Clients who are not honest about the most basic things are the ones who are likely to be troublesome or dishonest in other ways too. This is NOT the time to be acting in the shadows or providing false information.
WITHELD PHONE NUMBERS. Due to the time-wasting and immature nature of most of the calls we receive from witheld numbers, we will no longer be answering them! So if you are a genuine enquirer but your call displays at our end as "unknown number" then it will not be answered. Some clients who call from work phones may be unaware that their call is displaying "unknown number" at our end so it's worth being aware of this. We have no interest whatsoever in dealing with clients who are totally secretive and act out in the shadows. We seek to establish open, honest and meaningful connections with our clients and we tend to find nothing but trouble from the type of client who witholds their number.